Privacy, Confidentiality and Data Protection

  1. We take privacy, confidentiality and data protection extremely seriously.  All information supplied to SW Legal Transcription is treated with the utmost confidentiality.  
  2. We are fully GDPR compliant and registered with the ICO under reference number ZA442691.
  3. All personal data supplied to us is used strictly for the purpose it was provided.  All documents, sound files or any other method of dictation supplied to us will be purged from our systems and back-up systems no later than 30 days after completed work has been returned to the client unless otherwise requested by the client.
  4. All personal data/information retained by us upon request of the client after the 30-day period will remain strictly under the control of the client and will be purged from our systems and back-up systems immediately upon the request of the client.  No data/information will be used for any purpose other than that for which it was provided.  
  5. All information supplied to and kept by us relating to our clients, will be used for billing purposes only and will be stored securely on a standalone, encrypted and password protected hard drive.
  6. All information supplied to and kept by us relating to our typists, will be stored securely on a standalone, encrypted and password protected hard drive.  Should the working relationship between a typist and SW Legal Transcription come to an end, all personal data/information held by us in relation to that typist will be purged from our systems and back-up systems.
  7. No confidential information/data supplied to us will be disclosed to any third party unless we are required to disclose such information by law. 
  8. We are happy to sign a confidentiality agreement prior to any work being undertaken.
  9. Our systems are protected by up-to-date PC and Internet Security Software including scheduled scans, real-time scanning, firewalls and real-time security updates.
  10. To securely and permanently delete files, we use Eraser software (erasure method Gutmann (35 passes)).
  11. We regularly review and, where necessary, update our privacy and data use policy.
  12. SW Legal Transcription will use its best endeavours to ensure that all work is transcribed accurately and returned to the client.  During the transcription process, if there are any unclear words or phrases these will be clearly marked within the document.  However it remains the responsibility of the client to carry out any final proofreading or checking and no responsibility is accepted by SW Legal Transcription for any errors and/or omissions in documents transcribed by them which were not identified by the client prior to use of said documents.
Privacy Policy

Legal Transcription UK  |  Audio Typing Service UK
 

SW Legal Transcription, 69 Southgate, Hornsea, East Yorkshire, HU18 1AL
01964 532394  |  07788 675642
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